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For either option, this service is publisher and holdings data dependent but is supported by a large number of publishers across all disciplines.
The setting to choose which behavior you would like for your users is in the OCLC Service Configuration under “Full Text and Open Access Links” and then Interface Name → Display first primary link only (which will produce the one-click PDF experience whenever possible) or Display all primary links (which will produce the tray experience to show a prioritized PDF one-click experience as well as other full text options for the article:
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This service is publisher and holdings data dependent but is supported by a large number of publishers across all disciplines.
If a View PDF link cannot be created, the standard wording and behavior will be presented automatically (“View Full Text”).
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